ModernartGallery.in values its customer experiences very seriously and should there be a manufacturing defect, transit damage or any other shortcoming from our side, every effort will be made to meet the shortcoming by means of either Refund or Replacement. Please note that a package opening video is required to claim a refund. Refunds will be processed promptly based on the merit assessment by team ModernartGallery.in. For Replacements, kindly allow us the standard processing time of the product. A customer requesting Replacement/Refund will send the request by email to : modernart404@gmail.com or Call at +91 9173281302 along with your Order number.-No returns are allowed.

Note:

-Complaints need to be made within 48 hours from the time of delivery, after which we will not be able to register any complaints.

-Complaints against non-delivery need to be made within 15 days from the date of delivery, after which we will not be able to register any complaints.

-For quality purpose, we might have to get a reverse pick up done for that product, before we can get a redelivery done.

-We do not accept any request for product exchanges.

-In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment for the part undelivered.

-Online refund will be processed by Modernart on confirmation through email or phone call to the customer. Once the refund is processed by Modernart , it takes 10 to 15 business days to reflect in your account as per standard banking timelines